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The goods you order will be delivered to the address you give when you place your order. Goods will not be shipped until payment has been made. Please note some items are not available for delivery outside of the UK.
Orders placed before 2pm on a working day will be processed that day and we will endeavour to dispatch on the same day, depending on our delivery agent. (A working day is any day other than weekends and bank or other public holidays.) Saturday delivery costs extra.
Free Shipping on all orders over £100
If delivery cannot be made to your address for reasons under the Supplier´s control the Supplier will inform you as soon as possible.
If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may:
If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.
On receipt of your order you maybe asked to sign for the goods to confirm they are received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
Your privacy is important to us. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. This may include passing your details to our vendors for them to send your order to you, and also passing your details to delivery companies so that they can deliver your parcel.
The type of information we will collect about you includes:
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting our "Accounts Settings" page once you login or by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the UK we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way cannot be used to identify you. If you have any questions/comments about privacy, you should e-mail us at email@example.com.
Unsolicited commercial email/spam
We will not send any unsolicited commercial email (also known as spam) to personal email addresses and all marketing emails will include details of how to opt-out / unsubscribe. You may also send e-mails to firstname.lastname@example.org with a request to be removed.
QuickWhip.co.uk takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.
When our registration/order form asks you to enter sensitive information (such as your credit card number), that information is encrypted and is protected with the best encryption software currently available in the industry - SSL, with full PCI DSS compliance provided by our payment gateway Braintree.
Access to all of our users' information is restricted. QuickWhip.co.uk operates in a secured and locked facility that requires all employees to check in and wear valid ID badges. Security cameras are positioned throughout the building in conjunction with multiple alarm systems. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We do not store your financial information in our system so for future transactions, you will be required to re-enter your information.
All QuickWhip.co.uk servers, including web servers and database servers, are housed and maintained in secure locations. Access to the database is strictly monitored and protected from outside access. Internet access is restricted and protected by multiple Checkpoint and Cisco firewalls and password protection. The servers on which we store personally identifiable information are kept in a secured environment, inside a secured and locked room. All backups are stored and locked in a high-level security room. Only personnel with proper security clearance have access to these restricted areas. Tape backups are not permitted to leave the premises without prior authorisation.
All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, QuickWhip.co.uk employees are notified and/or reminded about the importance of privacy and what they can do to ensure that customers' information remains protected at all times.
If you have any questions or concerns about QuickWhip.co.uk's security practices, you can send us an email at email@example.com.
Should you wish to return any product(s) to us then please, in the first instance, contact our Customer Service Team to: firstname.lastname@example.org who will advise you accordingly. This will help speed up the returns process and ensure appropriate records are maintained.
Address for Returns: Commerce Enterprises Inc. RushOrder, 105 Leavesley Road, Building 2, Gilroy, CA 95020
We Accept Payment via Major Credit Cards – Visa and Mastercard. Our checkout process is encrypted with a 128-bit SSL certificate, provided by out merchant payment gatway provider Braintree. This ensures all sensitive data, such as credit card information and billing/shipping address be processed securely without any compromising factors.
What is SSL?
SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmission of private and sensitive materials via the Internet. SSL uses a cryptographic system that utilizes two keys to encrypt data - a public key known to everyone and a private key known only to the recipient of the message.
Promotions & New Products
Promotions and NEW products will be available time to time on our web site , you will also be notified via Email if you registered to our Newsletter.
In the My Account page, click My Orders.
In the My Account page, click Account Dashboard.